Shipping & Returns

Last updated: March 30, 2026

Shipping

Every Versa Posh order ships free via UPS Ground to all 50 US states. Each module ships in its own individual box. The heaviest (corner chair with arm) is approximately 50-60lbs; all other pieces are under 30lbs.

Standard delivery is 5-7 business days from the date your order ships. You'll receive UPS tracking numbers for every box in your order. No freight trucks, no pallet deliveries, no four-hour delivery windows.

Every piece is sized to fit through standard 30-inch doorways and up staircases. If it fits through your front door, it fits in your living room.

30-Day Return Policy

We believe you'll love your Versa Posh, but if it's not right for you, we'll make it right. Return requests can be initiated within 30 days of delivery by contacting support@simmonsliving.com with your order number.

Return conditions:

• Items must be in like-new condition: no stains, tears, pet damage, or structural modifications
• All modules must be returned in their original packaging whenever possible
• A restocking fee may apply to cover return shipping and processing costs
• Refunds are processed within 7 business days of receiving the returned item(s) at our warehouse
• Refunds are issued to the original payment method

Items purchased through a BoxDrop dealer are subject to that dealer's return policy. Please contact your local BoxDrop showroom directly for in-store return inquiries.

Order Changes & Cancellations

Need to change or cancel your order? Contact us before your shipment is processed and we'll take care of it at no charge. Once an order has shipped, it becomes subject to our return policy above.

Damaged or Defective Items

If your Versa Posh arrives damaged or with a manufacturing defect, contact us within 30 days of delivery with photos of the damage and your order number. We'll replace the affected module at no cost to you. For defects discovered after 30 days, please refer to our Warranty Policy.

Final return and refund terms are subject to review and may be updated. Please check this page for the most current information.